NINA · Support
Help with NINA.
Contact
Write to devansh@ninastylist.com. We aim to reply within two working days.
How do I delete my account?
In the app: Account → Delete account (or Delete everything if you never signed in). From the web: Delete your account.
How do I get a copy of my data?
Account → Export my data. NINA saves a file with everything it holds for you, to wherever you choose.
Why sign in?
To keep your closet backed up and use it on another phone. You can use NINA without signing in; your closet then lives with this phone’s anonymous account.
What happens if I sign in to an account that already has a closet?
NINA moves this phone’s closet into that account. If both have a closet, it asks first, and you can choose to delete this phone’s instead.
How does NINA use AI, and can I turn it off?
NINA uses OpenAI to analyse photos of your clothes and write suggestions, only after you allow it. Change it any time in Account → Privacy → AI processing. With it off, your closet and outfit suggestions still work; the scanner and Ask NINA don’t. Details are in the Privacy policy.
How do I report a bad answer?
Tap the flag on any AI-written reply (in Ask NINA, Plan a day, and under an item’s description), pick a reason and send. Every report is read by a person.
Something isn’t working
Email devansh@ninastylist.com with what you tapped and what happened. Screenshots help.